Introduction
Silent Divide is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines your rights and how we comply with GDPR requirements.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contract: Processing is necessary for a contract we have with you.
- Legal obligation: Processing is necessary for us to comply with the law.
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party.
Your GDPR Rights
Right to Access
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.
Right to Rectification
You have the right to request correction of any information you believe is inaccurate or incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict processing of your personal data under certain conditions.
Right to Object
You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability
You have the right to request transfer of your data to another organization or directly to you under certain conditions.
How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at:
Email: [email protected]
Address: Level 23, 480 Queen Street, Brisbane QLD 4000, Australia
We will respond to your request within 30 days.
Data Protection Officer
For questions regarding our GDPR compliance or to exercise your rights, you may contact our Data Protection Officer at [email protected].
Data Breach Notification
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.
Cross-Border Data Transfers
When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions
- Binding corporate rules
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Complaints
If you believe we have not complied with GDPR, you have the right to lodge a complaint with your local supervisory authority.
Updates to This Page
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.